--- title: "Vascue for Cliniko | AI Front Desk with Two-Way Booking Sync" description: "An AI front desk for Cliniko clinics: patients book over WhatsApp and appointments land in Cliniko. Also the first connected source for Vascue Claims." canonical: "https://www.vascue.io/cliniko" --- ![3D illustration of a phone with chat bubbles, a calendar and a globe under a glass dome: Vascue's AI front desk syncing bookings to Cliniko](/images/illustration-3d/hub-front-desk.webp) Works with Cliniko # An AI front desk, built for Cliniko. Patients book over WhatsApp; appointments land straight in Cliniko, with no double entry. Cliniko is also the first connected source for Vascue's claims automation, which turns each visit into a ready-to-file claim. [Get a Demo](https://wa.me/85293027422?text=Hi%20Vascue,%20I%20would%20like%20to%20book%20a%20demo) - Two-way sync - WhatsApp - Claims automation ## Already handling the real workload 150,000+ messages handled 99.5% replies rated correct by staff ~60s from referral photo to quote 8,000+ patients served Live in a private hospital radiology department in Hong Kong. Figures as of August 2026. [Read the case study](/customers/radiology-hong-kong) The integration ## Bookings that flow both ways A patient messages on WhatsApp. Vascue answers, checks availability, and books, then writes the appointment straight into Cliniko. Reschedules and cancellations sync back the same way, so your calendar is never out of step and nobody re-keys a thing. - Writes appointments directly into Cliniko - No double entry, no overbooking - Reschedules and cancellations stay in sync ![](/lottie/seamless-scheduling.poster.webp) What it does ## Built for the way a Cliniko clinic runs ### Two-way Cliniko sync Patients book over WhatsApp; appointments land directly in Cliniko. No double entry, no overbooking. ### Claims automation Cliniko is the first connected claims source: each visit becomes a coded, checked, ready-to-file claim with staff review before it goes anywhere. ### 24/7 multilingual triage Answers pricing, availability, and condition questions over WhatsApp, even when the clinic is closed. ### Reminders & no-show chasing Reminders, follow-ups, and no-show chasing run themselves, so your hours go to patients, not the phone. Setup ## Connected in four steps 1 ### Connect Cliniko Click "Connect Vascue to Cliniko" and authorize access to your Cliniko account. 2 ### Map your services We map your services, session types, and pricing to your Cliniko setup. 3 ### Add your WhatsApp number Connect the WhatsApp line patients already message you on. 4 ### Go live Vascue handles enquiries and writes bookings into Cliniko, with staff able to take over anytime. From Cliniko clinics ## Why teams stay in the treatment room > Every session starts with a patient that is already logged, scheduled and ready to go. The integration with Cliniko is so seamless that I no longer worry about overbooking or mis‑communication. It’s like having a personal secretary in my pocket. Alex C., Sports Therapist Trainee, Vibes X ATPE Physiotherapy & Sports Therapy Center > The AI frontdesk has become our first line of defense against missed appointments. By routing booking requests straight into Cliniko, I can focus entirely on treatment. No more phone juggling or double‑entry. Avery Y., Registered Sports Therapist, Athletic Training and Performance Enhancement Studio ### Patient data, handled with care Self-hosted handling · ISO 27001 certified [Security & privacy](/security) Further reading ## Guides for Cliniko clinics - ![Vascue for Cliniko and Nookal: AI WhatsApp Intake and Booking](/images/blog/cliniko-nookal-ai-alternatives-2026.png) Healthcare AI ### Vascue for Cliniko and Nookal: AI WhatsApp Intake and Booking Vascue adds WhatsApp intake and booking around Cliniko and Nookal. Cliniko is also the first connected source for Vascue's broader claims platform. 5 min read [Learn more](/blog/vascue-cliniko-nookal-integration) - ![Insurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome](/images/blog/reduce-clinic-admin-workload-front-desk-ai.png) Revenue Cycle ### Insurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome A practical definition of clinic claims automation: document intake and OCR, connected records, validation, staff review, governed submission, tracking, and reconciliation. 7 min read [Learn more](/blog/insurance-claim-automation-clinics-hospitals) - ![Best AI Medical Receptionist for Allied Health Clinics in 2026](/images/blog/best-ai-medical-receptionist-allied-health.png) Healthcare AI ### Best AI Medical Receptionist for Allied Health Clinics in 2026 The best AI medical receptionists for allied health in 2026, compared: Vascue, BookedSolid, MIEA Health, and Heidi Health on intake, booking, and claims. 5 min read [Learn more](/blog/best-ai-medical-receptionist-allied-health) [All articles →](/blog) ## See it run on your Cliniko setup A 20-minute demo, mapped to how your clinic books, bills, and follows up. [Get a Demo](https://wa.me/85293027422?text=Hi%20Vascue,%20I%20would%20like%20to%20book%20a%20demo)