--- title: "AI Front Desk for Physiotherapy Clinics | Vascue" description: "Vascue answers enquiries and books appointments for physiotherapy clinics. Claims automation turns each visit into a coded, checked, ready-to-file claim." canonical: "https://www.vascue.io/solutions/physiotherapy" --- ![3D illustration of a physiotherapy treatment room with a treatment table, wall bars and a phone showing a confirmed booking](/images/illustration-3d/physiotherapy.webp) For physiotherapy clinics # An AI front desk that speaks physio. Vascue handles WhatsApp enquiries and booking, and its claims automation turns each visit into a coded, checked, ready-to-file claim from connected practice records, with Cliniko as the first design-partner path. [Get a Demo](https://wa.me/85293027422?text=Hi%20Vascue,%20I%20would%20like%20to%20book%20a%20demo) - Cliniko - Nookal - Jane - Built-in calendar The problem ## You trained to treat patients, not to run a front desk. As a clinic grows, the phone and the inbox grow with it. Quotes, rebookings, referral letters, and claims pile up between sessions, and they rarely wait until you're free. Vascue takes front-desk load off the table by answering and booking, and takes the claims load off with a separate product that prepares, files, tracks, and reconciles each claim. The claims side starts from the Cliniko records you already keep. For clinics claiming from national or private insurers through Vascue's design-partner programme, [Vascue Claims](/claims) turns those records into source-linked drafts, runs deterministic checks, and leaves the submit with your staff. Our [claims automation guide](/blog/insurance-claim-automation-clinics-hospitals) and the [claims FAQ](/claims/faq) cover the detail. What it does ## Built for the way a clinic actually runs ### Bookings that sync both ways Patients book over WhatsApp; appointments land in Cliniko, Nookal, Jane, or your built-in Vascue calendar, no double entry. ### Claims automation Turns each visit into a coded, checked, ready-to-file claim from connected practice records, with staff review and configured payer routes. Cliniko is the first design-partner path. ### 24/7 enquiries & triage Multilingual answers to pricing, availability, and condition questions, even when the clinic is closed. ### Less admin, more treatment Reminders, follow-ups, and no-show chasing run themselves, so your hours go to patients, not the phone. ![Quotation mark](/images/Frame.svg) > Having the AI frontdesk handle inquiries and booking has cut my administrative time in half. I can now devote all my energy to rehabilitation, while patients feel reassured that their slot is confirmed instantly. Wendy L., Physiotherapist, Vibes X ATPE Physiotherapy & Sports Therapy Center Further reading ## Guides for physiotherapy clinics - ![Insurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome](/images/blog/reduce-clinic-admin-workload-front-desk-ai.png) Revenue Cycle ### Insurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome A practical definition of clinic claims automation: document intake and OCR, connected records, validation, staff review, governed submission, tracking, and reconciliation. 7 min read [Learn more](/blog/insurance-claim-automation-clinics-hospitals) - ![Patient Journey Automation for Allied Health Clinics, End to End](/images/blog/end-to-end-patient-journey-automation-allied-health.png) Healthcare AI ### Patient Journey Automation for Allied Health Clinics, End to End Most clinic AI automates one slice of the journey. Vascue connects patient communication and booking, while a separate product, Vascue Claims, handles provider-side claims. 6 min read [Learn more](/blog/end-to-end-patient-journey-automation-allied-health) - ![Vascue for Cliniko and Nookal: AI WhatsApp Intake and Booking](/images/blog/cliniko-nookal-ai-alternatives-2026.png) Healthcare AI ### Vascue for Cliniko and Nookal: AI WhatsApp Intake and Booking Vascue adds WhatsApp intake and booking around Cliniko and Nookal. Cliniko is also the first connected source for Vascue's broader claims platform. 5 min read [Learn more](/blog/vascue-cliniko-nookal-integration) [All articles →](/blog) ## See it run on your clinic's workflow A 20-minute demo, mapped to how your clinic books, bills, and follows up. [Get a Demo](https://wa.me/85293027422?text=Hi%20Vascue,%20I%20would%20like%20to%20book%20a%20demo)