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From the first message to the settled claim.

Three products on one operational spine: an AI front desk that answers, quotes, and books on WhatsApp, analytics that show where the day gets stuck, and claims automation that files, tracks, and reconciles what the visit earned. Privacy built into the architecture.

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Product 01

Your front desk, on WhatsApp, 24/7.

Answers, triages, books and quotes in every patient's language, then writes it straight into Cliniko, Nookal, or Jane.

24/7 Multilingual Support

Answers patients on WhatsApp around the clock, in their own language.

Smart Scheduling

Books, reschedules and cancels straight into Cliniko, Nookal, or Jane.

Instant Quotes

Gives accurate prices from your fee schedule the moment a patient asks.

Referral & Image Reading

Reads referral letters, PDFs and scans to route each patient correctly.

Batch Processing

Handles high message volume at once, so no patient waits in the queue.

Staff Override & Control

Your team can step in, edit or take over any conversation instantly.

Product 02

See your whole operation at a glance.

One live view of every booking, quote and claim, with the bottlenecks surfaced before they cost you.

Dashboard Oversight

One live view of bookings, quotes and claims across your front desk.

See-Through Analytics

See exactly where time and revenue leak, and act on it.

Product 03

From claim material to reconciled outcome.

Turns each visit into a coded, checked, ready-to-file claim, routes it through the insurer's channel, and tracks it until the money is in the bank. Staff keep the final submit.

Quotation & Claim Forms

Prepares insurer quotation and claim forms from approved uploads or connected source records.

Fee-code Mapping

Applies clinic-approved fee mappings and surfaces missing or unusual cases.

Claim Submission & Tracking

Routes staff-authorized claims through configured channels and tracks the outcome.

Pre-auth Automation

Prepares and tracks pre-authorisation work with staff control.

Shortfall Flagging

Flags coverage gaps and shortfalls before the patient is billed.

Payment Reconciliation

Matches incoming payments and email remittances against claims to close the loop.

How It Works

Live in days, not quarters.

From the first conversation to agents handling patient inquiries, with your team able to step in at any moment.

01

Two people talking across a desk with a medical cross tile.

Talk with our
Medical AI specialists.

02

A plan sheet with orange checkboxes and a pen.

We review your requirements and customize
the agents.

03

A large orange toggle switched on with a chat bubble above it.

Go live and let the agents handle patient inquiries.

04

A dashboard tile with a bar chart and a magnifying glass.

Monitor everything through your dashboard.

05

A hand flipping an orange toggle next to a headset.

Staff can take over
anytime using
AI toggle.

See it on your clinic

We'll map both products to your real workflow, from the first WhatsApp message to the reconciled claim, in a walkthrough built around your clinic or department.

Get a Demo

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