From the first message
to the settled claim.
Connect patient communication, operational visibility and claims across the systems your team already uses. Front Desk handles enquiries, bookings and follow-up. Insights helps you understand performance. Claims supports preparation, tracking and reconciliation. Privacy is built into the architecture.
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Your front desk, on WhatsApp, 24/7.
Handle patient enquiries, bookings and quotations in your patients' language, with updates to Cliniko and Nookal (Jane, Mindbody, PracticeHub, HexaHealth, Halaxy, Clinicea, ClinicOffice, Semble, Plato Medical and JERA in progress). Your team can review conversations and take over.
24/7 Multilingual Support
Answers patients on WhatsApp around the clock, in their own language.
Smart Scheduling
Books, reschedules and cancels straight into Cliniko and Nookal (Jane, Mindbody, PracticeHub, HexaHealth, Halaxy, Clinicea, ClinicOffice, Semble, Plato Medical and JERA in progress).
Instant Quotes
Gives accurate prices from your fee schedule the moment a patient asks.
Referral & Image Reading
Reads referral letters, PDFs and scans to route each patient correctly.
Batch Processing
Handles high message volume at once, so no patient waits in the queue.
Staff Override & Control
Your team can step in, edit or take over any conversation instantly.
See your whole operation at a glance.
Bring operational data and dashboards into one view so you can understand performance, identify bottlenecks and decide where your team needs to act.
Dashboard Oversight
One live view of bookings, quotes and claims across your front desk.
See-Through Analytics
See exactly where time and revenue leak, and act on it.
Prepare, check and track claims.
Support preparation, checking, status tracking and payment reconciliation, while your team reviews, approves and handles exceptions.
Quotation & Claim Forms
Prepares insurer quotation and claim forms from approved uploads or connected source records.
Fee-code Mapping
Applies clinic-approved fee mappings and surfaces missing or unusual cases.
Claim Submission & Tracking
Routes staff-authorized claims through configured channels and tracks the outcome.
Pre-auth Automation
Prepares and tracks pre-authorisation work with staff control.
Shortfall Flagging
Flags coverage gaps and shortfalls before the patient is billed.
Payment Reconciliation
Matches incoming payments and email remittances against claims to close the loop.
Privacy built into the architecture.
Identifiers masked before anything leaves, data handled in our own environment, ISO 27001 certified and fully audited.
PII Masking
Strips personal identifiers before any content is passed onward.
Self-hosted Data
Raw patient data is handled in our environment, not a third party's.
ISO 27001 Certified
Independently audited and recertified on schedule.
Audit & Access Control
A full audit trail and role-based access on every action.
Live in days, not quarters.
From the first conversation to agents handling patient inquiries, with your team able to step in at any moment.
01
Talk with our
Medical AI specialists.
02
We review your requirements and customize
the agents.
03
Go live and let the agents handle patient inquiries.
04
Monitor everything through your dashboard.
05
Staff can take over
anytime using
AI toggle.
How the products work in practice
Healthcare AIPatient Journey Automation for Allied Health Clinics, End to End
Most clinic AI automates one slice of the journey. Vascue connects patient communication and booking, while a separate product, Vascue Claims, handles provider-side claims.
6 min read
Revenue CycleInsurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome
A practical definition of clinic claims automation: document intake and OCR, connected records, validation, staff review, governed submission, tracking, and reconciliation.
7 min read
Healthcare AIBest AI Medical Receptionist for Allied Health Clinics in 2026
The best AI medical receptionists for allied health in 2026, compared: Vascue, BookedSolid, MIEA Health, and Heidi Health on intake, booking, and claims.
5 min read
See it on your clinic
We'll map all three products to your real workflow, from the first WhatsApp message to the reconciled claim, in a walkthrough built around your clinic or department.
Get a Demo