Features

Everything your front desk does, in one system.

One AI front desk on WhatsApp, from the first patient message to the settled insurance claim, with privacy built into the architecture.

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Product 01

Your front desk, on WhatsApp, 24/7.

Answers, triages, books and quotes in every patient's language, then writes it straight into Cliniko or Nookal.

24/7 Multilingual Support

Answers patients on WhatsApp around the clock, in their own language.

Smart Scheduling

Books, reschedules and cancels straight into Cliniko or Nookal.

Instant Quotes

Gives accurate prices from your fee schedule the moment a patient asks.

Referral & Image Reading

Reads referral letters, PDFs and scans to route each patient correctly.

Batch Processing

Handles high message volume at once, so no patient waits in the queue.

Staff Override & Control

Your team can step in, edit or take over any conversation instantly.

Product 02

From referral photo to settled claim.

Fills the insurer forms, maps the fee codes, submits, tracks and reconciles, so claims stop leaking revenue.

Quotation & Claim Forms

Fills insurer quotation and claim forms from the patient's own details.

Fee-code Mapping

Maps each treatment to the right billing and fee codes automatically.

Claim Submission & Tracking

Submits claims and follows each one through to settlement.

Pre-auth Automation

Requests and chases pre-authorisation before the visit.

Shortfall Flagging

Flags coverage gaps and shortfalls before the patient is billed.

Payment Reconciliation

Matches incoming payments and email remittances against claims to close the loop.

Product 03

See your whole operation at a glance.

One live view of every booking, quote and claim, with the bottlenecks surfaced before they cost you.

Dashboard Oversight

One live view of bookings, quotes and claims across your front desk.

Patient Journey Monitoring

Soon

Track every patient from first message to final payment.

See-Through Analytics

Soon

See exactly where time and revenue leak, and act on it.

How It Works

Live in days, not quarters.

From the first conversation to agents handling patient inquiries, with your team able to step in at any moment.

01

Talk with our
Medical AI specialists.

02

We review your requirements and customize
the agents.

03

Go live and let the agents handle patient inquiries.

04

Monitor everything through your dashboard.

05

Staff can take over
anytime using
AI toggle.

See it on your clinic

We'll map every one of these features to your real workflow, in a walkthrough built around your clinic or department.

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