Works with Cliniko

An AI front desk,
built for Cliniko.

Patients book over WhatsApp; appointments land straight in Cliniko, with no double entry. Vascue answers enquiries, quotes, and files the insurance claims, so your team stays in the treatment room.

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  • Two-way sync
  • WhatsApp
  • Insurance claims

Already handling the real workload

110,000+
messages handled
99.2%
replies rated correct by staff
~60s
from referral photo to quote
6,500+
patients served

Live in a private hospital radiology department in Hong Kong. Read the case study

The integration

Bookings that flow both ways

A patient messages on WhatsApp. Vascue answers, checks availability, and books, then writes the appointment straight into Cliniko. Reschedules and cancellations sync back the same way, so your calendar is never out of step and nobody re-keys a thing.

  • Writes appointments directly into Cliniko
  • No double entry, no overbooking
  • Reschedules and cancellations stay in sync
What it does

Built for the way a Cliniko clinic runs

Two-way Cliniko sync

Patients book over WhatsApp; appointments land directly in Cliniko. No double entry, no overbooking.

Insurance quotes & claims

Reads referral letters, prices the session, and prepares the claim, so reimbursement isn't a Friday-night job.

24/7 multilingual triage

Answers pricing, availability, and condition questions over WhatsApp, even when the clinic is closed.

Reminders & no-show chasing

Reminders, follow-ups, and no-show chasing run themselves, so your hours go to patients, not the phone.

Setup

Connected in four steps

1

Connect Cliniko

Click "Connect Vascue to Cliniko" and authorize access to your Cliniko account.

2

Map your services

We map your services, session types, and pricing to your Cliniko setup.

3

Add your WhatsApp number

Connect the WhatsApp line patients already message you on.

4

Go live

Vascue handles enquiries and writes bookings into Cliniko, with staff able to take over anytime.

From Cliniko clinics

Why teams stay in the treatment room

Every session starts with a patient that is already logged, scheduled and ready to go. The integration with Cliniko is so seamless that I no longer worry about overbooking or mis‑communication. It’s like having a personal secretary in my pocket.
Alex C., Sports Therapist Trainee, Vibes X ATPE Physiotherapy & Sports Therapy Center
The AI frontdesk has become our first line of defense against missed appointments. By routing booking requests straight into Cliniko, I can focus entirely on treatment. No more phone juggling or double‑entry.
Avery Y., Registered Sports Therapist, Athletic Training and Performance Enhancement Studio

Patient data, handled with care

Self-hosted handling · ISO 27001 certified

Security & privacy

See it run on your Cliniko setup

A 20-minute demo, mapped to how your clinic books, bills, and follows up.

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