An AI front desk,
built for Nookal.
Patients enquire and book over WhatsApp, in their own language; intake is collected in the chat; appointments land straight in Nookal, with no double entry. Staff can take over any conversation at any time.
- Two-way sync
- Intake in the chat
Already handling the real workload
Live in a private hospital radiology department in Hong Kong. Read the case study
Bookings that flow both ways
A patient messages on WhatsApp. Vascue answers, checks availability, and books, then writes the appointment straight into Nookal. Reschedules and cancellations sync back the same way, so your diary is never out of step and nobody re-keys a thing.
- Writes appointments directly into Nookal
- No double entry, no overbooking
- Reschedules and cancellations stay in sync
Built for the way a Nookal clinic runs
Two-way Nookal sync
Patients book over WhatsApp; appointments land directly in Nookal. Reschedules and cancellations sync back. No double entry, no overbooking.
Intake collected in the chat
New patients answer the intake questions inside the WhatsApp conversation, so the booking arrives in Nookal with the details attached, before anyone picks up a phone.
24/7 multilingual triage
Answers pricing, availability, and condition questions over WhatsApp, even when the clinic is closed.
Reminders & no-show chasing
Reminders, follow-ups, and no-show chasing run themselves, so your hours go to patients, not the phone.
Claims automation is a separate Vascue product and connects to Cliniko first; Nookal is a front-desk integration today. Nookal clinics interested in claims can read the claims overview.
Connected in four steps
Connect Nookal
Authorise Vascue against your Nookal account; practitioners, locations and services are read from there.
Map your services
We map your services, session types, and pricing to your Nookal setup.
Add your WhatsApp number
Connect the WhatsApp line patients already message you on.
Go live
Vascue handles enquiries and writes bookings into Nookal, with staff able to take over anytime.
Why teams stay in the treatment room
Using the AI front desk to handle administrative tasks before arriving at the clinic has been incredibly convenient. I could easily book my appointment, check the doctor’s availability, and even upload my referral letter for insurance claims before the therapy session. This streamlined process ensured a smooth visit with minimal waiting time, allowing me to focus solely on my consultation.
Having the AI frontdesk handle inquiries and booking has cut my administrative time in half. I can now devote all my energy to rehabilitation, while patients feel reassured that their slot is confirmed instantly.
Patient data, handled with care
Self-hosted handling · ISO 27001 certified
Guides for Nookal clinics
Healthcare AIVascue for Cliniko and Nookal: AI WhatsApp Intake and Booking
Vascue adds WhatsApp intake and booking around Cliniko and Nookal. Cliniko is also the first connected source for Vascue's broader claims platform.
5 min read
Healthcare AIPatient Journey Automation for Allied Health Clinics, End to End
Most clinic AI automates one slice of the journey. Vascue connects patient communication and booking, while a separate product, Vascue Claims, handles provider-side claims.
6 min read
Healthcare AIBest AI Medical Receptionist for Allied Health Clinics in 2026
The best AI medical receptionists for allied health in 2026, compared: Vascue, BookedSolid, MIEA Health, and Heidi Health on intake, booking, and claims.
5 min read
See it run on your Nookal setup
A 20-minute demo, mapped to how your clinic books, bills, and follows up.
Get a Demo