An AI front desk that
speaks physio.
Vascue handles WhatsApp enquiries and booking, and its claims automation turns each visit into a coded, checked, ready-to-file claim from connected practice records, with Cliniko as the first design-partner path.
- Cliniko
- Nookal
- Jane
- Built-in calendar
You trained to treat patients, not to run a front desk.
As a clinic grows, the phone and the inbox grow with it. Quotes, rebookings, referral letters, and claims pile up between sessions, and they rarely wait until you're free.
Vascue takes front-desk load off the table by answering and booking, and takes the claims load off with a separate product that prepares, files, tracks, and reconciles each claim.
The claims side starts from the Cliniko records you already keep. For clinics claiming from national or private insurers through Vascue's design-partner programme, Vascue Claims turns those records into source-linked drafts, runs deterministic checks, and leaves the submit with your staff. Our claims automation guide and the claims FAQ cover the detail.
Built for the way a clinic actually runs
Bookings that sync both ways
Patients book over WhatsApp; appointments land in Cliniko, Nookal, Jane, or your built-in Vascue calendar, no double entry.
Claims automation
Turns each visit into a coded, checked, ready-to-file claim from connected practice records, with staff review and configured payer routes. Cliniko is the first design-partner path.
24/7 enquiries & triage
Multilingual answers to pricing, availability, and condition questions, even when the clinic is closed.
Less admin, more treatment
Reminders, follow-ups, and no-show chasing run themselves, so your hours go to patients, not the phone.
Having the AI frontdesk handle inquiries and booking has cut my administrative time in half. I can now devote all my energy to rehabilitation, while patients feel reassured that their slot is confirmed instantly.
Guides for physiotherapy clinics
Revenue CycleInsurance Claim Automation for Clinics: From Claim Material to Reconciled Outcome
A practical definition of clinic claims automation: document intake and OCR, connected records, validation, staff review, governed submission, tracking, and reconciliation.
7 min read
Healthcare AIPatient Journey Automation for Allied Health Clinics, End to End
Most clinic AI automates one slice of the journey. Vascue connects patient communication and booking, while a separate product, Vascue Claims, handles provider-side claims.
6 min read
Healthcare AIVascue for Cliniko and Nookal: AI WhatsApp Intake and Booking
Vascue adds WhatsApp intake and booking around Cliniko and Nookal. Cliniko is also the first connected source for Vascue's broader claims platform.
5 min read
See it run on your clinic's workflow
A 20-minute demo, mapped to how your clinic books, bills, and follows up.
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